Overall

When visiting our website, www.workwearfactory.com.au, you enter into a contract with us at the Work Wear Factory! Our services are open to anyone legally able to form binding contracts and we reserve the right to change up these terms without prior notice – so keep an eye on them as your continued use of our site will be taken as acceptance of any new conditions we put forth in future updates!

Orders

At Work Wear Factory, payment is required upfront before your order can be processed. If you receive a shipment with missing items, don't worry -we will make it right! We’ll either supply the item or issue a refund for just that item’s unit price. Whenever possible, if any part of an order isn't in stock at first, we will work to keep your entire purchase together until everything arrives so it reaches you quickly and conveniently. We always let customers know when there may be delays due to unavailability of goods – no surprises here!

Payment

You can pay for your order with Visa, Mastercard, and Paypal. We also offer Afterpay and Zippay, which is just like lay-by, but better! Your purchase will be charged when you complete your order. If you have paid by Paypal or Credit Card, the payment will be taken as you complete the purchase.

Can I pay by bank transfer?

Yes, you can pay via EFT over online Internet banking, or deposit into our bank account at your local branch.

Please email to contact@workwearfactory.com.au for bank details.

Please make your Surname and Order number as reference for your online payment.

Delivery

Once you’ve made your purchase at Work Wear Factory, we’ll handle the delivery arrangements. We offer both postal and courier services – all of which are paid for by our valued customers. Please be aware that any pricing indicated is an estimate only; in case it changes when ordering, we will reach out to confirm details before dispatching! To ensure timely deliveries without interruption please make sure all your contact info is up-to-date so there’ss no hiccups along the way.

Pricing

Our prices are always subject to change, but if an item is unavailable we’ll make sure you get the best deal possible.

General

By ordering from Work Wear Factory, customers take full responsibility for any risks involved in the process. If goods are sent to a third party on behalf of the customer, that same risk moves with them – Work Wear Factory will not accept liability in this regard. All contracts between customer and company shall be subject to proper legal standards established by both parties.